Via Santa Caterina, 35 – 38062 Arco (TN)


info@re-moove.it


Accessible and inclusive tourism

Enabling places

Making tourism accessible and inclusive means making spaces, communities, territories, hospitality, services, catering, paths and mobility accessible and usable for all, helping to create social well-being and widespread economic value.

It also means making people happier by allowing everyone to enjoy the beauty and richness of the cultural and environmental heritage of which Italy is rich.

The inclusive tourism projects created by REMOOVE are based on the concept of Design for all and on a type of tourism that is accessible and usable for all.

The REMOOVE team works with organizations and companies to improve spaces, places, and services to guarantee accessible holiday experiences for disabled people or people with motor or sensory difficulties, the elderly, families with small children, people with food allergies or intolerances or who live temporary disabilities due to an injury or accident.

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POTENTIAL REQUEST FOR ACCESSIBLE TOURISM IS ESTIMATED TO BE ABOUT 127.5 MILLION PEOPLE IN EUROPE.

REMOOVE, with its qualified partners, conceives systemic projects of accessible and inclusive tourism and travel by applying methods of listening, design thinking, participatory planning and Universal Design to maximize the usability, enjoyment and accessibility of the environment, products, services and events, rethinking them to be suitable for everyone's abilities, potential and needs.

Services

Services for tourism accessible to all

Remoove is at the service of local authorities, DMOs, consortia, trade associations, training institutions and private companies through the following services:

  • Stakeholders and project partners' audit and analysis;
  • Analysis and mapping of territorial resources;
  • Design and implementation of inclusive tourist paths and itineraries;
  • Analysis of accessibility and usability of mobility for specific users;
  • Analysis and mapping of the network and cycle paths;
  • Analysis, evaluation and measurement of the inclusiveness parameters of the hospitality, reception and catering services of the destinations;
  • Crowdfunding and fundraising strategies and projects;
  • Tourism communication projects and strategies oriented towards the inclusive tourism market;
  • Creation and development of inclusive and accessible events;
  • Design of training courses and events;
  • Organization of rental services for special vehicles for the inclusive mobility.
Servizi per un turismo accessibile a tutti
Destinazioni accessibili

Destinations

Accessible destinations

Enabling places

How to turn a territory into an accessible tourist destination?

REMOOVE is the strategic partner of institutions, PA, DMC and DMO, trade associations, entities, and event and tourism organizers also for the disabled, tourism promotion companies, groups and anyone who wants to promote and live an inclusive mobility model in their area.

Destinations

What do we do for destinations?

Consulting

REMOOVE supports local public or private entities in the development of projects and operational plans through consultancy for accessible and inclusive tourist destinations and cities.

Our methodology starts from a strategic consultancy to collect information, objectives, critical issues, tools, and design applicable and effective operational plans.

Audits of tourist organizations and operators

Audits of tourist organizations and operators

We analyse the tourist flows of the destination and listen to the institutions and tour operators.

Mapping points of interest

Mapping points of interest

We identify tourist resources and products to be valued and detect the level of accessibility of the territory.

Communication plans

Communication plans

We spread the culture of accessible tourism and intercept new potential tourists.

Analysis

REMOOVE offers consultancy for tourist destinations and local authorities in order to build an inclusive tourist offer. This is possible by following a data-driven methodology, i.e. based on data from both authoritative sources and on-site surveys carried out by our team.

We analyze the territories to map strengths or weaknesses, opportunities and resources to be valued in terms of product, mobility, hospitality, services to citizens and tourists from an accessible point of view.

We involve local operators who welcome tourists to share visions and strategies spread through listening, audit and analysis.

Competitors

Competitors

We find and study competitor destinations.

Destinations and facilities

Destinations and facilities

We analyze the tourist flows of the destination and evaluate the degree of accessibility of hotels and accommodation facilities.

Resources to be valued

Resources to be valued

We identify the tourist products to be valued and map accessible travel routes and itineraries that need to be improved.

Training

REMOOVE offers training courses concerning accessible and inclusive tourism. In order to build a shared, replicable and long-lasting accessibility model in a tourist destination, it is necessary to invest in training all public and private subjects operating at the destination.

Tourist information and reception offices, tourism newsrooms, public personnel, hoteliers and local operators: we develop customized training plans to ensure the highest level of knowledge on inclusive tourism throughout the territory.

Accessible tourism

Accessible tourism

A path to get to know the world of accessible tourism, from the reference market to the opportunities for territories and businesses.

Techniques, tools and languages for accessibility

Techniques, tools and languages for accessibility

The useful means to understand and operate coherently in the inclusive tourism sector.

Adaptation of the structures

Adaptation of the structures

It is necessary to adapt and develop the infrastructures to make them accessible. We evaluate the level of accessibility of hotels and accommodation facilities with advanced models and digital systems.

Hospitality

Accessible hospitality

Enabling business

REMOOVE works daily to support hoteliers and tour operators to create products and forms of tourism accessible to all. Evaluate the level of accessibility of structures and services to improve them while minimizing costs by welcoming a new share of the market most people don’t know about.

Anyone should be able to enjoy a holiday freely, living unforgettable and unimpeded experiences. However, Italy is not a fully inclusive country, which cannot satisfy an often latent demand for potential high-spending, seasonally adjusted and loyal tourists for a catchment area of up to 14 million people.

A demand that can be satisfied by qualifying the tourist offer starts from local operators such as hoteliers, owners of accommodation facilities and restaurateurs.

Ospitalità accessibile

Clubs

What do we do for clubs and public places?

Consulting

REMOOVE is a strategic partner of hotels, bed & breakfasts and accommodation facilities that intend to adopt a new business model with a view to inclusive tourism.

We start with an evaluation process to embark on a strategic consultancy and training process for hoteliers and staff. The aim is to share knowledge and welcome techniques for tourists with specific and special needs, such as families with children, the elderly and people with physical or cognitive disabilities.

Accessible tourism

Accessible tourism

A path to know the accessible tourism sector: from studying a high-potential market to business opportunities, with timely feedback on current positioning and adaptation strategies.

Accessibility

Accessibility

An opportunity to learn about the different levels of inclusion, starting from any possible need of people with disabilities satisfaction.

Incentives and tenders

Incentives and tenders

Search for funding, subsidies and tenders, supporting the structures during planning, application, management and reporting.

Analysis

We start from an in-depth analysis to detect accessibility for different types of travellers, including families with children, the elderly and people with physical and cognitive disabilities, thus making accommodation facilities more inclusive.

The analysis phase leads to a targeted consulting to identify, map and systematize critical points and assets to be improved in the facility to make it as inclusive as possible, while keeping the structural specs unchanged.

Viaggi accessibili

Travel

Accessible travel

Enabling tourism

REMOOVE wants to enable tourism by promoting all conditions necessary for  travel and tourism experiences that are inclusive and accessible to all, including families with children, the elderly and people with disabilities.

We design, in partnership with local entities, tourist services such as itineraries, packages and inclusive events.

Tourism

What do we do for tourism?

Guided itineraries

We work to make existing travel itineraries accessible in tourist destinations, identifying new routes that can be inclusive and accessible to all.

We find, create and organize tourist itineraries and travel proposals suitable for the highest possible number of travellers, always considering everyone's needs and focusing on the elderly and people with disabilities.

Events

We specialize in the designing, realization and promotion of inclusive events and, together with entities and people with the same purpose, always focusing on universal accessibility.

There are many precautions and critical issues to consider when designing an accessible event, thus allowing everybody, regardless of age or motor skills, to  enjoy a leisure experience without limits.

Communications

Communications

We create marketing plans to intercept new potential participants.

Analysis and evaluation

Analysis and evaluation

We analyze the opportunities of the event and evaluate the accessibility level. 

Accessibility solutions

Accessibility solutions

We find methods and solutions to increase usability also for people with disabilities.

Contact us for more information on our services dedicated to accessible and inclusive tourism!

Remoove
REMOOVE Srl

Via Santa Caterina 35

38062 Arco (TN)

P.IVA 02569230226

Share capital: € 12.500

REA: TN-234357

Phone
+39 0464 076 840

Email
info@re-moove.it

PEC
remoove@flexipec.it

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Via Santa Caterina, 35 – 38062 Arco (TN)


+39 0464 076 840


info@re-moove.it